Fred Meyer Jewelers in Fort Collins, CO Closed now

Reviews about Fred Meyer Jewelers

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  April 17, 2020, by Amber Gesick
  Haven't been in due to the horrible customer service the last few times went in due to an issue with my jewelry and the gentleman that help was amazing. When in calling to check on the status of my jewelry the gal on the phone that I spoke to was rude and inconsiderate. Not good customer service skills in laughing at a customer. You spend good money on jewelry and should be appreciated not laughed at. I will definitely deal with the gentleman again but no one else but management.
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  March 02, 2019, by Alicia Ready
  My husband purchased my wedding ring set from Fred Meyer in 2010 (at the time it was in the Foothills Mall), and we had issue after issue with it - burn marks on my white gold ring from sizing it, a loose center diamond, the set wasn't soldered together straight and had to be re-soldered, wearing down the metal on the band from re-sizing it twice and re-soldering twice, etc. It was one thing after another. Meanwhile, the College Ave store opened in King Soopers, so we went to that store. The associates were snooty and not sincere or helpful. Finally, I got a call from a regional manager who assisted in remedying the issues and replaced my ring. Nonetheless, it was extremely disappointing to have had to go down such a long road of multiple challenges and not receive the service and support necessary from within the store. I went to have my ring cleaned this morning, and they didn't even clean the underside of the ring where all the lotion collects. I wouldn't buy any more jewelry from here, I forgot how unimpressive they were, and still are.